Revolutionising Security in Community Housing
18 May 2023
Community housing may be intended to provide Australians with complex needs and who require social support with a place to call home. However, such dwellings have also experienced numerous security concerns, such as anti-social behaviour among visitors and residents. Many incidents have also escalated into major disturbances which leave a negative impact on the harmony between residents. Over time, many individual housing estates have also received a bad reputation as a result.
To counter these issues and improve security, Certis Security Australia has introduced operations technology solutions on the ground. It started with security experts conducting research and analysis on site to determine where the majority of issues stem from, and what measures can be put in place to improve security in the estates while being sensitive to the respective situations in each of the different estates.
What were the opportunities for Certis Australia and benefits for residents and personnel?
Certis Security Australia’s bespoke approach allowed its Ops-Tech Solutions to benefit customers in several ways.
These results were achieved through:
- Leveraging analytics delivered by cutting edge security technology, including closed circuit television cameras (CCTVs) and access control, to proactively identify and mitigate security risks on site.
- Having an improved ability to monitor and observe critical safety and security issues on site with the installation of solutions such as CCTVs.
- Utilising existing infrastructure to establish a management system with notifications, including proactive observation from an integrated control room, and using monitoring surveillance technology to monitor and manage situations in real-time, including the mobilisation of personnel on site to ensure more accurate and faster responses to critical incidents. Data trends over time pointed to a decrease in disturbances and a consequent increase in safety for residents and security personnel.
- Real time data gathering enables faster and more efficient breakdown of information for reporting.
- Quicker, more efficient security responses meant a reduced need for police attendance on-site, alleviating a major source of stress on residents and on-site security.
- Applying mandatory compliance measures helped ensure and sustain the safety and security of residents and staff.
Find out more about our OpsTech solutions and how it can help with your property management.
Tagged Topics: