We get up close and personal with Leonard Cheng, an Operations Project Manager in Certis Hong Kong & Macau. With over 10 years of experience in developing and managing security systems, Leonard is an expert at merging consumer objectives with the right technological solutions for maximum results.
A Worthy Challenge
Leonard's job entails more than just figuring out what the customers want; it also includes turning their visions into reality. The variety of his work is what makes it so alluring.
“Every project is unique in nature and has its own requirements where it can be challenging. I feel very satisfied every time I can make use of my expertise to execute the project or when I exceed customers’ expectations,” he shares.
Beyond the boundaries of technology, Leonard finds comfort in an interesting hobby: Gundam model kits. Leonard is a collector of these exquisite collectibles, and his showcase demonstrates his appreciation of excellence and keen eye for detail.
“I like collecting and building Gundam! However, sometimes I hesitate to build them because I want them to be built perfectly, but it takes a really long time; so, it turns out that some Gundams are still in boxes waiting for me to build,” he exclaims.
Surpassing Limits
Challenges are bound to exist. Leonard deftly balances the complex communications between several parties, each with their own requirements and constraints.
“The nature of the role is having to communicate with and understand the needs, and limitations, of each party. The challenge is also having to see how I can strike a balance between different parties; whilst fulfilling customers’ requirements and executing the project up to our own standards,” says Leonard. Naturally, satisfaction and pride happen whenever projects get executed well to the delight of clients, and in a way that is managed well by the teams involves, and sustainable for the business.
Through Thick and Thin
Certis distinguishes with its distinctive personality amid the hectic environment of businesses. As he talks about the culture of camaraderie at the organisation, Leonard's eyes sparkle.
“I found Certis very different in terms of people relationships. The working environment here is very friendly and the team spirit is high. We always have team activities and gatherings which helped me settle into the company quickly, as I got along well with my colleagues. My colleagues and manager assisted me during onboarding, and I know I can always seek help from them, when necessary,” he shares.
Heartening Culture
Along the way, he attended trainings in areas like network security to further his understanding and ensure the resilience of the solutions they offer.
“I have already attended network security training to ensure the safety of the systems we provide,” he remarks.
For anyone interested in a career with Certis, Leonard has this to share: “Certis is a place where you are trained to be an independent contributor, or as a team player, where you can share your own views and put your expertise into action, whilst counting on the support of team mates to back you up and help you out when needed.”
“I would say 'One Certis’ really describes it all - friendly and supportive and we really work as a team,” he adds.
Keen to make a difference and contribute to making our work safer, smarter, and better through your technological expertise? Find out more here:
一個項目的完成所依賴的不只是一個人的努力，而是一群人的合作。Certis 香港及澳門的營運項目經理 Leonard Cheng就是這群人中的橋樑， 他運用他在開發和管理安全系統方面10 多年的經驗，把客戶的目標與正確的技術解決方案相結合，並帶領各團隊和合作方一起完成項目。
作為營運項目經理，Leonard經常成為我們的客戶和技術團隊之間的橋樑，利用對細節的敏銳洞察力和對客戶要求及項目的了解將他們聯繫起來。就像Leonard說的：「我就像客戶和團隊之間的中間人，將客戶的要求轉化為可行的實際操作項目。」
應對挑戰成為滿足感的來源
Leonard的工作不僅僅是了解客戶需求，還要把他們的需求變成現實。而工作的多樣性和變化亦成為了吸引他從事這行業多年的主要原因：「每個項目本質上都是獨一無二的，並且都有自己的要求，所以每次都很有挑戰性。每當我能夠利用自己的專業知識來執行項目並超出客戶的期望時，我都會感到非常滿足。」
挑戰是必然存在。每一方都有自己的要求和限制，Leonard運用自己的經驗巧妙地平衡了多方之間的難處。
這個角色的本質是必須與各方溝通並了解各方的需求和限制：「最大的挑戰是我必須了解如何在各方之間取得平衡，並同時滿足客戶的要求及達到我們對執行項目的高標準。」相信應對這些挑戰也是Leonard獲得工作滿足感的一大來源。
Leonard除了在工作中找到滿足感外，他也在自己的興趣中找到滿足感。Leonard是一個高達模型收藏家，他連收藏品也體現了他對品質和細節的追求：「我喜歡收藏和組裝高達模型！但有時侯我會猶豫是否要組裝它們，因為我希望它們能夠組裝得非常完美，但這需要很長的時間。所以有些高達模型仍然在盒子裡等著我組裝。」
風雨同舟 緊密合作
要數到Certis 的獨特文化的話，Leonard表示當然少不得同事間的緊密關係和關懷。
「我發現 Certis 在人際關係方面與其他公司非常不同。這裡的工作環境非常友善，大家都非常有團隊精神。我們經常有團隊活動和聚會，這幫助我在短時間內融入公司。我的同事和上司也在我入職期間主動提供幫助，他們令我知道我可以隨時向他們尋求幫助 。」
「One Certis」文化
在此期間，Leonard參加了公司提供的網絡安全等領域的培訓，以加深理解並確保他們提供的解決方案的安全性：「入職後我很快便被安排參加網絡安全培訓，以確保我們了解我們所提供的系統的安全性。」
對於任何有興趣在Certis 工作的人，Leonard有這樣的分享：「Certis 是一個訓練你可以獨立工作，也可以團隊合作的地方，在這裡你可以分享自己的觀點並將你的專業知識付諸實踐，同時間隊友也能成為你的一大後盾。」如果要簡短形容Certis文化的話，Leonard表示：「我覺得『One Certis』 最能精準描述這一切 - 友善的工作環境和團隊的支持，我們真的是以一個團隊在工作。」
想加入Certis一起讓我們的世界更安全、更智能、更美好嗎？立即行動加入我們吧：www.certisgroup.com/hk/Careers