Expert Security Services & Solutions

Today, Certis Hong Kong and Macau is a bespoke partner of choice for major residential and commercial buildings, retail malls, hospitality sectors, healthcare institutions, government sectors, educational institutes, events and iconic national precincts. Our integrated outsourcing solutions have enabled our customers to focus on their core businesses, while we manage their critical business operations.

Certis Hong Kong and Macau will offer a truly advanced integrated Smart Operations Command Centre where security, facilities management and customer service are supported and underpinned by technology. This is the latest example of how we build partnerships that deliver seamless business critical operations built on guest experience and securing peace of mind.

Integrated Technology Solutions

The digital world is constantly evolving and you need a security partner who can keep up. As the leading advanced integrated security organisation, Certis Hong Kong and Macau is renowned for building innovative systems to incorporate robust IoT security service solutions.

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BPRO^® Command Centre

Certis Hong Kong and Macau delivers 24/7 support through its Business Process Re-engineering and Operations (BRPO^®) command centre where we monitor and help your business reform as well as re-invent business processes to adopt an outcome-based business framework enhancing services levels and cost containment.

Our BRPO^® command centre is critical to delivering consistent quality service to our customers and ensures we are able to deliver you with the right assistance, at the right place and right time.

Our BRPO^® command centre team manages daily operations, verification of rosters and virtual portal for our clients. You can rely on them for 24 hour support as our BRPO^® command centre is always staffed with the appropriate amount of resources to meet your demands.

Mozart - Smart Integrated Platform for Command Centre

With the powerful integrated platform Mozart, large-scale critical operations involving multiple processes, systems and responses are seamlessly orchestrated for greater situational awareness. By integrating and presenting data from across your operations on a single screen, Mozart gives you real-time access to critical operational information.

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Digitalised Frontline Operation Application

Certis advances security our next-generation Officer Support System mobile application designed and developed for command-and-control of our officers on the ground, which leverages our decades of experience and expertise in security operations. Our mobile application is powered by a feature-rich task management platform that provides real-time insights into operations and empowers security officers in safeguarding people and assets, while driving efficiency and productivity.